Last updated: January 1, 2025

1. About This Policy

This Privacy Policy describes how Honeycomb Creative Inc. collects, uses, and protects information related to the MAC | Marketing Action Centre platform. By using the Service, you agree to the practices outlined here.

2. Information We Collect

  • Account information — name, email address, and password
  • Contact data — names, email addresses, company names, and contact details entered into the platform
  • Email content — subject lines, message bodies, and attachments from emails sent or received
  • Usage data — pages visited, actions taken, and session information collected automatically
  • Configuration data — email server credentials, templates, sequences, and platform settings

3. How We Use Your Information

The company uses collected information to:

  • Provide, operate, and maintain the Service
  • Process and deliver email sequences and direct emails
  • Track email delivery, opens, and clicks
  • Authenticate users and maintain session security
  • Respond to support requests
  • Improve the platform and diagnose technical issues

We do not sell your data or your contacts’ data to third parties.

4. Contact Data and Your Responsibilities

Users must ensure contact data was collected lawfully and that they have valid authorization to send communications to those contacts. Users are responsible for complying with anti-spam laws including CAN-SPAM, CASL, and GDPR. The platform provides tools like unsubscribe links and bounce handling to help users respect contact preferences.

5. Data Storage and Security

Data is stored on servers controlled by the user or their hosting provider. Honeycomb Creative Inc. implements technical measures including session authentication, HTTPS encryption, and access controls. Users should maintain strong passwords and keep credentials confidential.

6. Email Tracking

Tracking pixels may be embedded in emails to record opens, and links may be rewritten to track clicks. Recipients can opt out using unsubscribe links in sequence emails.

7. Third-Party Services

The Service connects to user-provided email servers (SMTP/IMAP). Credentials are stored and used solely to operate the Service and are not shared with other parties.

8. Data Retention

Data is retained while accounts are active or as needed to provide the Service. Users may delete records anytime through the platform. Account deletion requests should be directed to the company contact below.

9. Your Rights

Depending on jurisdiction, users may have rights to access, correct, or delete personal information. We will respond within 30 days to rights requests submitted via the contact details provided.

10. Changes to This Policy

The company may update this policy periodically. Changes are reflected by updated dates at the top of the page. Continued Service use after changes constitutes acceptance of the revised policy.

11. Contact Us

Honeycomb Creative Inc.
honeycombcreative.com
mac@honeycombcreative.com